Let distributors order in the chat they already use.
A B2B ordering platform that turns a WhatsApp message into a structured order in your ERP. Distributors type what they need in plain language — typos, abbreviations and partial names included — and a fuzzy matching engine resolves it against your catalog. Nothing to install, and only approved numbers can order.
The ordering portal nobody logs into.
B2B ordering portals fail in a specific and predictable way: the distributor never signs in. They phone instead, or they send a WhatsApp message to whoever they dealt with last time, and somebody in the office retypes it into the ERP. OrderTalk stops fighting that and formalises it — the WhatsApp message is the order entry, parsed and matched and dispatched, with the retyping removed rather than relocated.
One service, from message to ERP.
Path count read from the service’s own published OpenAPI document, not from a feature list.
Five things that follow from ordering in the chat.
The order happens where the customer already is
Distributors do not want another portal, another password or another app on a phone they use for work all day. They want to type what they need into WhatsApp, which is the thing they already have open. OrderTalk meets them there and turns the message into a structured order.
It reads how people actually write
Nobody types a SKU. They type “5 milk 1L and 3 cheddar”, with abbreviations, typos and partial names. Fuzzy matching resolves that against the catalog, with a confidence threshold that is configurable per tenant — so a customer with ambiguous product names can be stricter than one without.
Only vetted distributors can order
Registration is phone-based and goes into an approval queue. An administrator approves or rejects each number before it can place anything. Ordering over a public messaging channel is only safe because the channel is not, in fact, open.
Every tenant is isolated
Catalog, configuration, orders and approvals are per tenant. One deployment serves multiple businesses without their products, prices or customers touching.
It ends in the ERP, not in an inbox
A confirmed order is dispatched onward — to Priority ERP, to any REST endpoint, over an HMAC-signed webhook, or as a flat CSV export. The point of the product is that the message becomes a real order in a real system.